Terms and Conditions

Chatore Restaurant

Welcome to Chatore Restaurant! These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website and using our services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our site and services.

Our website, products, and services are managed by Chatore Restaurant (“Company,” “we,” “us,” or “our”), specializing in pure vegetarian Indian cuisine. Located in Abu Dhabi, we aim to bring authentic, quality, vegetarian dishes to your doorstep through convenient e-commerce services.

 Acceptance of Terms

      • By accessing or using our website or services, you confirm that you are at least the age of majority in your jurisdiction and agree to these Terms and Conditions.

      • We reserve the right to change, modify, or update these terms at any time. Continued use of our website or services after changes have been posted constitutes acceptance of the new terms.

     Services Provided

        • Chatore Restaurant offers an array of vegetarian Indian dishes available for purchase through our website and affiliated platforms. We may also offer additional services such as catering, online ordering, and subscription meal plans.

        • Our services are available to customers within designated delivery areas as specified on our website. Certain services may only be accessible to customers within the specified geographic location due to logistical constraints.

       Ordering and Payment.

        • Pricing: Prices listed on our website are subject to change at any time. All prices include applicable taxes unless stated otherwise. Promotional offers may have specific terms and conditions which will be outlined alongside the promotional offer.

        • Payment Methods: We accept various payment methods, including but not limited to credit and debit cards, PayPal, and other online payment solutions. Payment is due at the time of order confirmation unless otherwise specified.

        • Order Confirmation: A confirmation email or message will be sent once your order is successfully placed. This confirmation serves as your receipt and proof of purchase.

       Delivery and Shipping

          • Delivery Times: Delivery times may vary depending on your location, order volume, and other external factors. 

          • Delivery Fees: Fees vary by delivery area and order amount.

         Refunds and Returns

            • Refund Policy: Refunds may be issued at the sole discretion of Chatore Restaurant. Requests for refunds or adjustments must be submitted within 24 hours of delivery. Approved refunds will be processed within 5-7 business days.

            • Non-Refundable Items: Certain items, especially perishable food products, may be non-refundable. This includes but is not limited to pre-cooked dishes and custom or large catering orders.

            • Cancellation Policy: Orders once placed cannot be canceled or modified. Please review your order details carefully before confirming your purchase.

          6. Use of Website and Content

              • Intellectual Property Rights: All content on our website, including but not limited to images, logos, text, and designs, is the property of Chatore Restaurant and is protected by copyright and trademark laws.

              • Restrictions: You may not use, reproduce, distribute, or display any content from our website for commercial purposes without prior written consent from Chatore Restaurant.

              • User Conduct: You agree not to use our website for any unlawful purpose, including but not limited to distributing harmful software, committing fraud, or engaging in any other form of misconduct.